Privacy Policy

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, and password when you create an account
• Website URLs: The Framer website URLs you submit for processing
• Payment Information: Billing details and payment method information (processed through secure third-party payment processors)
• Communication Data: Information you provide when contacting our support team or communicating with us

1.2 Automatically Collected Information

When you use Convitsa, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our services, including pages visited, features used, and time spent on our platform
• Device Information: Browser type, operating system, device type, and IP address
• Log Data: Server logs, error reports, and performance data

1.3 Website Content

When you submit a Framer website URL, we access and process the publicly available content from that website solely for the purpose of generating AI-readable files. We do not store the full content of your website beyond what is necessary to provide our services.

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services, including processing your website URLs and generating AI-readable files
• Account Management: To create and manage your account, process payments, and communicate with you about your account
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter
• Communication: To send you service-related notifications, updates, and marketing communications (with your consent where required)
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address security issues, fraud, and unauthorized access

We use cookies and similar tracking technologies to collect and store information about your use of Convitsa. Cookies are small data files stored on your device that help us improve your experience.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

3.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We may use third-party services to help us operate our business and provide our services. These third parties may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.1 Service Providers

We work with third-party service providers for:

• Payment processing
• Cloud hosting and infrastructure
• Analytics and performance monitoring
• Customer support tools
• Email delivery services

5.2 Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

You have certain rights regarding your personal information, including:

6.1 Access and Correction

You can access and update your account information at any time through your account settings. You may also request a copy of the personal information we hold about you.

6.2 Data Deletion

You can request deletion of your account and associated data by contacting us. We will honor your request subject to our legal obligations and legitimate business interests.

6.3 Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by updating your preferences in your account settings.

6.4 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).

Convitsa services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.